Terms of payment and refund.

Company name: TESOFT LTDCompany Number: 16064653Company address: Suite 13093, 43 Bedford Street, London WC2E 9HA, England, United KingdomCompany email: office@tesoft.ukCompany phone: +447488848580Company website: www.tesoft.uk

Payment terms for the order

1. Payment is accepted only for completed work2. Payment is accepted in GBP, EUR, USD3. Payments are accepted only from the person in whose name the order is registered4. The payment amount is recorded in the customer's personal account on the website www.tesoft.uk5. The recipient of payments is TESOFT LTD6. Payment is accepted by bank cards and non-cash transfer by IBAN account number through the SWIFT, SEPA or ACH (for USA)7. Payment is accepted only after the Customer has checked the services provided to him for their completeness and quality8. Payment is available only from the Customer's personal account9. Before payment, the customer must sign the "Acceptance Certificate for services rendered" in their personal account on the website www.tesoft.uk10. In case of non-payment for services rendered within 7 calendar days from the date of notification of work completion, TESOFT LTD has the right to suspend the provision of services and block the operation of the software that was serviced or created.

Refund Policy

1. Since payment is accepted only upon the provision of services (Payment terms for the order, a. 7, 9) - refunds for services rendered are not possible2. Refunds are valid in the following cases: In case of force majeure, if there are supporting facts. The final decision is made by the director of TESOFT LTD and is not binding● In case of fraudulent or erroneous payment3. Refunds are made using the same method used to make the payment4. Refunds are made exclusively to the same name from which the payment was received5. The refund is made within 30 calendar days from the date of the Payer’s request

Payment by bank card

On this website, the Customer can pay the cost of services with a Visa, MasterCard, AmEx, Discovery bank card issued by any bank around the world (except sanctioned countries). After entering the payment amount and personal data on the payment page, in the personal account, a secure window will open with the page of the payment service provider, where you need to enter your bank card data. The 3DS Secure protocol is used for additional authentication of the cardholder. If your bank supports this technology, you will be redirected to a server page for additional identification. Information about the rules and methods of additional identification can be obtained from the bank that issued your bank card.
WARNING! Security of online payments!

1. Our employees never ask to provide your full bank card details;
2. Our employees can only ask for the last 4 digits of the bank card, to check the payment status, or according to our policy AML/KYC;
3. Do not tell anyone the SMS codes you receive for 3DS (SMS) authorization when making an online payment;
4. Do not tell anyone the full number of your bank card, its validity period and CVV code.