Order Processing Procedure and Personal Account Usage

1. Before registering a Personal Account, please contact the TESOFT team. Clarify all the details regarding your order and agree on the terms of its execution.
2. Complete the registration of your Personal Account.
3. Within 24 hours, the TESOFT team will authorize your order in the Personal Account and enter all the information previously agreed with you.
4. Once your order receives the status “Completed”, you are required to review and accept the services provided, or make corrections and return the order for revision within 24 hours. 5. After accepting the services provided by TESOFT, you must sign the “Service Acceptance Agreement” in your Personal Account.
6. Once the “Agreement” is signed, the payment button for the order will become available. The payment method is set individually upon prior agreement with TESOFT.
7. If you need to change the payment method, please contact the TESOFT team.
8. After successful payment, the order will receive the status “Paid”.
9. After signing the “Agreement”, refund requests will not be accepted.
10. The warranty period for fixing errors in the software is 30 calendar days.

By registering a Personal Account, you agree to these terms and conditions.